Shipping policy
Shipping Policy:
Thank you for shopping with Carrying Dreams! Please find below the details of our shipping policy:
1. Order Processing: Depending on your selected shipping, orders are processed and shipped within 3-4 business days (Monday to Friday, excluding holidays) after receiving full payment. Processing time may vary based on the availability of products, and some items may require additional processing time due to customization or special handling.
2. Shipping Methods: We offer several shipping methods, including standard shipping, expedited shipping, and overnight shipping. The shipping options available for your order will be displayed during the checkout process.
3. Shipping Rates: Shipping costs are calculated based on the weight of your order and the destination. The exact shipping cost for your order will be displayed during the checkout process before payment is made.
4. International Shipping: At this time, we only ship within the United States. We do not offer international shipping options.
5. Tracking Your Order: Once your order is shipped, you will receive an email confirmation with your tracking number and a link to track your package's progress. Please allow up to 24 hours for the tracking information to become available.
6. Delivery Time: Delivery times vary based on the selected shipping method and your location. Standard Domestic shipping typically takes 3-4 business days, expedited shipping takes 1-3 business days, and overnight shipping delivers within 1 business day after processing. Please note that these delivery times are estimates and not guaranteed.
7. Shipping Address: Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for orders shipped to incorrectly provided addresses. Any additional charges incurred due to address errors will be the customer's responsibility.
8. Shipping Delays: While we strive to meet the specified delivery times, please note that shipping delays can occasionally occur due to unforeseen circumstances, such as weather conditions or high order volumes. We appreciate your understanding and patience in such situations.
If you have any questions or concerns regarding your order's shipment, please contact our customer support team at info@carryingdreams.com - Thank you for choosing Carrying Dreams!